Return and refund policy

**Returns and Cancellation Policy** We offer a 14-day no-questions-asked return window for most standard products, aligning with your right of withdrawal under EU consumer law. To be eligible for a full refund, items must be returned in their original, unused condition, with all packaging and accessories intact. Customers are responsible for return shipping costs, and refunds will be processed within 14 days of us receiving the returned item. Please note that certain items, such as opened software, digital downloads, or products where seals have been broken, may be excluded from this policy as per applicable law. For any return inquiries or to initiate a return, please contact us. Contact: info@goldenwee.xyz / +372 47 9754951 Last updated: 2026-03-29